ORDER PROCUREMENT AGENT, eCOMMERCE Full Time

Overview: GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.

Position Reports To: Order Procurement Manager, eCommerce

Salary Range: $40,500 – $42,000/DOE

Purpose of Position: Supports Ecommerce Team and Goals

Essential Duties and Responsibilities:
Receive Daily Invoices
Track and ensure proper costing on all orders
Procure PPS & BOPIS orders
Enter Ship Tracking
Tenders Out Orders Daily
Daily Open Order Reports
Track lead times for OOS products
Resolve vendor order and shipments errors
Process Returns and vendor RMA’s
Resolve customer issues using phone, chat, and support tickets
Manage customer order pickup communications

Requirements:
Highly development judgment and decision-making skills
3+ years in the horticulture industry
Proven ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Developed verbal and written communication skills
Attention to detail
Excellent time management skills
Proficient with the Microsoft Office suite, Outlook, DDI, Magento, Zendesk, and QuickBooks preferred
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation includes a salary commensurate with experience, participation in group health and dental insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, expense account, paid time off and more.

Criminal background checks are part of the GrowGeneration hiring process.