Emma Rayner Field Marketing Representative
Los Angeles, CA, USA Emma-Rayner-Resume.pdf
leadership & managementStrong interpersonal skillsStrong written and verbal communication skills
Optimistic customer experience/brand representative who thrives in fast-paced startup environments.
Education
- August 2012/May 2016 BA in English & EcoGastronomy at University of New Hampshire
Experience
- October 2019/April 2020 SoCal, Field Marketing Manager at Yumi
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Managed a team of brand representatives to build relationships and conduct events with local business partners and affiliates.
- May 2017/September 2019 Customer Experience Associate/Training Lead at Yumi
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Built-out structure/operations of customer service function including CRM, while managing daily customer service responsibilities through email, phone, chat, text, and Facebook.
- July 2016/April 2017 Customer Service Associate at Blue Apron
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Managed ~100 daily customer inquiries through email, phone, text and chat. Expert in product knowledge, including ever-changing menus and market items.