Melissa Kichler mmkichler@gmail.com 513-603-0099 Milford, Ohio

Personal Statement
Eager to utilize years of professional customer service experience in fast-paced environments, including team lead or training experience, merchandising experience, plus recently gained experience in a shipping and receiving environment, and consulting experience requiring a working knowledge of hand tools. I am looking forward to making an impact in an exciting, new full-time career opportunity.

Education
BS Horticulture – University of Cincinnati College of Design, Architecture, Art & Planning (2012-2015)
– Certificate in Sustainable Landscape Design and Greenroofs

AA General Studies – University of Cincinnati Clermont College (1990-1993)
– Curriculum in Art Education, Design, Psychology, & Human Development

Employment Experience
Lead Horticulturist – Eurest Services (March 2019-Present)
– Primary client Johnson and Johnson Ethicon Headquarters, secure facility
– Management and maintenance of tropical plant collection of 86,000 sq.ft. campus
– Integrated Pest Management, Ohio Commercial Pesticide Applicator Licensure
– Team lead for plant department, supervisory & training responsibilities for projects

Science Teacher – Prodigy Pre-School (October 2018-February 2019)
– Naturalist and farm to table, Ohio Department of Education Integrated Science Substitute Teaching License
– Oversight and development of projects, created curriculum, class scheduling, and coordination
– Professional communication/collaboration with parents

Substitute Teacher – Greater Cincinnati Consortium of Schools (October 2016-March 2019)
– On call teacher flexibility in all subjects, Ohio Department of Education Permanent Non-tax Teaching License
– Clermont, Hamilton, and Warren Counties during school year

Naturalist – Clermont County Park District (April 2018-September 2018)
– Planned, implemented, and refined public outreach programs in collaboration with park professionals
– Completed required training CPR, AED, and Basic First Aid Certification

Plant Merchandiser – Plant Essentials at Milford Lowes (April 2017-August 2017)
– Setup displays/tear down according to established plan for marketing purposes
– Customer service in a fast paced environment for seasonal market

Assistant Teacher/Supervisor – Springer School (November 2016-June 2017)
– Supervised a select group of elementary students in all subject matter along-side lead teacher
– Trained students to work through anxieties with behavior modification strategies

Student Ambassador/Facilitator – Ohio Nursery and Landscape Association (January 2017 & January 2018)
– Facilitator for Columbus green industry professional tradeshow, selected amongst college scholarship recipients
– Greeted and registered attendees, monitored needs of speakers, provided time management for speaking engagements

Facilitator/Volunteer – Civic Garden Center of Greater Cincinnati (2012-2016 months of Autumn)
– Led groups through Green Learning Center, demonstrated sustainability models & urban gardening strategies
– Educated patrons regarding soil and aerobic/anaerobic microbes, encouraged individual design of compost units

Horticulture Technician – Cincinnati Parks (April 2015-September 2015)
– Ault Park & others grounds maintenance, irrigation, landscape design, ROI decision making
– Adopt a Plot gardener collaborated with Hyde Park patrons, trained volunteers in plant identification

Deputy Clerk – Clermont County Common Pleas Court (March 1996-January 2001)
– Administrative responsibilities, customer service/receptionist multi-line phone, data entry-Word
– Case maintenance/initiation, supported Sheriff, Prosecutor, Probation Dpt., judges, Court of Appeals, et al